| about damodo | faq | help & feedback |
|---|
Frequently asked questions
Here you will find a compilation of frequently asked questions and their corresponding answers. If your question is still unanswered or you'd simply like to give us feedback, please go to help & feedback.
Questions:
⋅ What type of content can be uploaded to damodo?
⋅ What type of accounts does damodo offer?
⋅ What are Credits and Bonus Credits?
⋅ How do I obtain Credits and Bonus Credits?
⋅ What is PayPal?
⋅ Who and what criteria will determine the selling price of my works?
⋅ What is the difference between purchasing a Basic or an Extended License of a work?
⋅ How do I see an overview of all transactions in which I'm involved?
⋅ What formats does damodo support for uploaded works?
⋅ How does damodo classify my works?
⋅ What is a cover and when can I, or when should I, upload it with the original work?
⋅ What is a sample and when can I, or when should I, upload it with the original work?
⋅ How and when are previews generated?
⋅ Where can I go for further help or to give you further feedback?
What type of content can be uploaded to damodo?
Anything of interest to the general public that they are willing to pay for, and that complies with damodo's terms of use.
Content must:
- Not contain pornography of any kind
- Meet damodo's file requirements
- Comply with all copyright laws
See terms of use for more information.
Some examples:
AUDIO
Music, audio books, speeches, lectures, readings, etc...
IMAGES
Photographs, illustrations, paintings, digital art, drawings, blueprints, etc...
VIDEO
Full lenght films, short films, documentaries, music videos, reports, etc...
TEXT
Novels, short stories, comics, journals, magazines, reviews, scientific texts, theses, etc...
↑ back to topWhat type of accounts does damodo offer?
| MEMBER | STARTER | PRO | |
|---|---|---|---|
| Account opening fee (one-time) |
FREE |
50 Cr. (0,50 €) | 490 Cr. (4,90 €) |
| Account opening bonus | 300 BCr. |
- | 300 BCr. |
| Storage space | 50 MB |
150 MB |
UNLIMITED |
| Monthly storage costs |
FREE |
FREE | 20 Cr. (0,20 €) per 100 MB |
| Your profit margin of selling price |
50 % |
60 % | 75 % |
| Commission retained by damodo | 50 % |
40 % | 25 % |
What are Credits and Bonus Credits?
Credits (Cr.) and Bonus Credits (BCr.) are the official currency of damodo, which all transactions are based on. Credits are available here in a fixed exchange rate against the Euro, with 100 Cr. = 100 BCr. = 1 € / 1 Cr. = 1 BCr. = 0,01 €.
Bonus Credits (BCr.) will be awarded for certain actions on damodo. Thus the purchases of Credits, depending on the quantity purchased, are rewarded with Bonus Credits (see next question).
How do I obtain Credits and Bonus Credits?
You can earn Credits (Cr.) or Bonus Credits (BCr.) through the sale of your works. Credits can also be purchased in packages, and depending on the quantity purchased you will be rewarded Bonus Credits as in the following table:
| Price |
Balance Credits / |
Bonus Credits |
Total Value |
Instant Bonus |
||
|---|---|---|---|---|---|---|
| 500 Cr. | 5,00 € | 0,0 % | ||||
| 1 000 Cr. | 40 BCr. | 10,40 € | 4,0 % | |||
| 2 000 Cr. | 90 BCr. | 20,90 € | 4,5 % | |||
| 5 000 Cr. | 250 BCr. | 52,50 € | 5,0 % | |||
| 10 000 Cr. | 550 BCr. | 105,50 € | 5,5 % | |||
| 20 000 Cr. | 1 200 BCr. | 212,00 € | 6,0 % | |||
In addition, you'll earn an extra 100 BCr. for every successful registration completed based on one of your invitations using the Invite Friends function (account › invite friends) when logged in to your damodo account.
At this time we only accept payments for credits and payout of your damodo balance via PayPal© (also see next question). We will soon be adding other forms of payment services.
Payout of your damodo credit balance will only occur monthly after the expiration of each month if your remaining credit balance is greater than 5 000 Cr. (50 €). Payout is subject to a PayPal fee of 85 Cr. (0,85 €), which will be deducted from the total amount prior to payout. Your bonus credits balance (BCr.) cannot be paid out, since bonus credits have no cash value.
Your credit does not expire on damodo.
↑ back to topWhat is PayPal?
PayPal is a secure and one of the most widespread payment systems used throughout the world.
PayPal allows you to settle payments securely, conveniently and quickly on damodo without revealing to us your credit card or bank account information.
You can use Visa, MasterCard, Discover, American Express and many other payment methods with PayPal. For more information and a full list of payment methods accepted by PayPal go to www.paypal.com.
Who and what criteria will determine the selling price of my works?
Artists are free to determine what price they want for their work. damodo has no guidelines, except that works cannot be priced less than 19 Cr. (0,19 €).
What is the difference between purchasing a Basic or an Extended License of a work?
The purchase of a Basic License only allows private and editorial use of the work by the purchaser, while the Extended License allows commercial use of the work. The above is merely a simplified summary of the legally binding license provision in our terms of use.
How do I see an overview of all transactions in which I'm involved?
In your account statement you will find a listing of all transactions, such as purchases and sales.
To go to your account statement click here.
What formats does damodo support for uploaded works?
| AUDIO | IMAGES | VIDEO | TEXT | |||
|---|---|---|---|---|---|---|
| File formats |
MP3, OGG or FLAC | JPG, PNG or SVG | AVI, MOV or MP4 | |||
| Requirements |
Bit rate ≥ 128 kb/s |
Resolution ≥ 1.9MPixels |
Resolution ≥ 480 lines |
- | ||
How does damodo classify my works?
At this time we support the following digital media format types, but we will be adding many more in the near future.
AUDIO FILES
| Classification* | Detail | File format |
|---|---|---|
| Medium | ≥ 128 kb/s | MP3, OGG |
| Good | ≥ 192 kb/s | MP3, OGG |
| Very good | ≥ 256 kb/s | MP3, OGG |
| Excellent | ≥ 320 kb/s | MP3, OGG |
| Excellent | lossless | FLAC |
| * CQ: Compression quality of codec | ||
IMAGE FILES
| Classification | Resolution | File format |
|---|---|---|
| XS | ≥ 1.9 MPixels | JPG, PNG |
| S | ≥ 3.0 MPixels | JPG, PNG |
| M | ≥ 6.0 MPixels | JPG, PNG |
| L | ≥ 9.0 MPixels | JPG, PNG |
| XL | ≥ 12.0 MPixels | JPG, PNG |
| XXL | ≥ 15.0 MPixels | JPG, PNG |
| Vector | Scalable | SVG |
VIDEO FILES
| Classification | Vertical resolution | File format |
|---|---|---|
| HD small | ≥ 480 lines | AVI, MOV, MP4 |
| HD medium | ≥ 720 lines | AVI, MOV, MP4 |
| HD large | ≥ 1080 lines | AVI, MOV, MP4 |
TEXT FILES
| Classification | File format | |||
|---|---|---|---|---|
| Work | ||||
What is a cover and when can I, or when should I, upload it with the original work?
A cover could be a poster of your film, a front page of your writing, a song cover or anything alike for example. A cover serves as an identifiable image associated with your work and could help advertise it. Your cover can therefore only be uploaded with audio, video and text files. The cover must also be in the format of JPG, PNG (≥ 480 × 480) or SVG and must not exceed 2 MB in file size.
A cover image is automatically generated for all image files. In the case of videos, if no extra cover is uploaded by you we will automatically generate one from a frame exactly in the middle of the film. In the case of text files, again, if no extra cover is uploaded we will automatically generate one from the first page of the document.
What is a sample and when can I, or when should I, upload it with the original work?
A sample could be a segment of your song, a trailer for your film, a section of your writing or anything alike for example. This free sample of your work is to give the potential customer a better idea of your work before they purchase it. Samples can only be uploaded with audio, video, and text files.
If you choose to upload a sample, this will serve as the preview for your audio or video file.
How and when are previews generated?
Previews are generated from the audio and video samples that you upload. When you choose not to upload a sample, damodo will generate a preview from the main audio or video file.
Previews are always generated at a lower quality than the main work or sample. Audio previews have a bitrate of only 96 kb/s and video previews are resized to a resolution of 444 lines.
Where can I go for further help or to give you further feedback?
If you have questions or would like to give us feedback please go to help & feedback or directly to our community-powered support site on GetSatisfaction.com at http://getsatisfaction.com/damodo.
